Terms & Conditions

Customer Satisfaction

Your satisfaction with the products that you purchase at jodimurphy.net is very important to us. Refunds are not available on products on this website. Exchanges may be made on grooming apparel for incorrect size. Please see below for all policies.

Books and DVD’s

Books and DVD’s are non refundable. All sales are final. DVDs can only be returned if defective and will only be replaced with the same titled product – no credits will be issued. DVDs are guaranteed to play in DVD players. They are not guaranteed to play in computers and or laptops due to compatibility issues. Please contact us via our contact form in the case of a defect.

© COPYRIGHT 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 Unauthorized duplication is a violation of the law.  All material is owned by Jodi Murphy, Enterprises, LLC and is protected under the copyright laws of the United States of America and International copyright laws.  This material is intended solely and exclusively for educational purposes.  No reproduction, duplication and/or distribution of this material in part or in whole is to be used for personal or commercial financial gain and will be considered copyright infringement.  Anyone that infringes upon the copyright laws will be subject to criminal penalties.

Grooming Apparel

Grooming apparel is non refundable. Only exchanges may be made. All exchanges must be made within 7 days of receipt. All exchanges must be sent back in original packaging. All apparel is guaranteed against manufacturing defects for 30 days unless the defects are caused by improper care and/or use. A return authorization number must be given via email if a problem arises. All sales are final and no returns will be accepted after 7 days of receipt. Shipping charges will be applied to all exchanges due to incorrect size ordered. Non-exchangeable items are considered worn, laundered, dry cleaned and/or purchased over 7 days of receipt.

Exchanges

All returns must include a return authorization number or they will NOT be processed. Grooming apparel is non refundable. Only exchanges may be made. All exchanges must be made within 7 days of receipt. All exchanges must be sent back in original packaging. Please contact us for details.

Shears

All sales are final. No refunds or exchanges will be made. All shears are warranted by the manufacturer for 30 days from date of purchase for manufacturing defects.  For Kenchii thinning shear warranty information please contact Kenchi at 888-4kenchii or via email at info@kenchii.com.

Recommended sharpener for Jodi’s Signature Thinning Shears:

USA: Shear Mobility
716-807-6069

AUSTRALIA: Christopher Arnett
+61 2 6259 0613